Privacy Statement

Effective Date: 16/10/2025
Organization Name: Menoua Family UK (MFUK)
Contact: info@menouafamilyuk.com

1. Introduction

The Menoua Family UK (MFUK) is committed to protecting the privacy and personal data of our beneficiaries, donors, volunteers, partners, and website visitors. This Privacy Statement explains how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws.

2. What Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, date of birth, gender, nationality.
• Contact Data: Email address, phone number, mailing address.
• Financial Data: Donation amounts, payment details (processed securely).
• Technical Data: IP address, browser type, device information, cookies.
• Usage Data: Information about how you use our website and services.
• Sensitive Data: Only when necessary and with explicit consent (e.g., health or demographic data for program eligibility).

3. How We Collect Your Data

We collect data through:

• Online forms using donations, volunteer sign-ups, and newsletter subscriptions.
• Direct communication using email, phone, or in-person.
• Event registration
• Website analytics and cookies

4. Why We Collect Your Data

We use your data to:

• Process donations and issue receipts
• Communicate updates, campaigns, and impact reports
• Manage volunteer and beneficiary programs
• Improve our website and services
• Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

• Consent: When you opt-in to communications or provide data voluntarily.
• Contractual necessity: For donation processing or service delivery.
• Legal obligation: For financial reporting or regulatory compliance.
• Legitimate interest: To improve our operations and engage with stakeholders.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

• Trusted service providers (e.g., payment processors, email platforms)
• Regulatory authorities when required by law
• Partner organizations (only with consent)

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this statement or as required by law. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccuracies
• Withdraw consent at any time
• Request deletion of your data
• Object to processing
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@menouafamily.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

If we transfer data outside your country, we ensure appropriate safeguards are in place, such as standard contractual clauses or data protection agreements.

11. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

12. Changes to This Privacy Statement

We may update this Privacy Statement periodically. Changes will be posted on our website with the updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Statement or our data practices, please contact:

Privacy Officer
MFUK
info@menouafamilyuk.com
17 Camden Street, Coventry, West Midlands, England, CV2 4PZ